Common Point Community Centers

Client: Common Point Community Centers
Industry: Non-Profit / Community Services
Locations: Queens + 3 additional NYC boroughs
Scope: Multi-Site Building Automation Integration
Platform: Niagara 4

commonpoint building

Bringing Multi-Site Visibility and Control to Common Point Community Centers

The Challenge

Common Point Community Centers, a major nonprofit serving communities across New York City, was operating several buildings without any centralized controls. Each site had standalone Mechanical systems, making it difficult for facilities staff to monitor performance, address issues quickly, or make informed decisions. There was no remote access, no historical trending, and no way to proactively manage comfort or energy usage.

Our Solution

CMS stepped in to design a scalable building automation strategy, starting with a pilot at their Queens location. Using the Niagara 4 platform, we integrated their mechanical systems into one unified interface and laid the groundwork for remote access, live system monitoring, and user-specific control.

Our team delivered:

Full integration of the Mechanical systems at the Queens site into Niagara 4
Custom dashboards for different users—facility managers, executives, and maintenance staff
Remote access with secure, role-based login
Alarm notifications and equipment trending for faster response times and issue prevention

The Results

The pilot site saw immediate improvements:

Live Visibility: Equipment status, room conditions, and system alarms visible in real time
Faster Issue Resolution: Facility staff could identify and act on problems before they escalated
Energy & Comfort Optimization: Easier control over scheduling and system performance
Positive User Feedback: Facility teams appreciated the easy-to-use interface and clear dashboards

The success of the Queens integration led to full rollout across three additional sites within months. All buildings now operate under a single supervisory platform, giving leadership and facility teams the tools to manage all properties from one screen.

Key Outcomes

4 Sites now connected under a centralized Niagara-based system
50%+ Reduction in troubleshooting time
Remote Oversight of equipment and site performance from anywhere
Scalable Platform ready for future lighting, security, and access control integrations

Client Testimonial

“We went from having no insight into what was happening inside our buildings to being able to manage four locations from a single screen. It’s changed the way we run our facilities.”
— Director of Facilities, Common Point Community Centers

Conclusion

CMS delivered more than just controls—we delivered peace of mind and long-term flexibility. By modernizing and connecting multiple buildings through Niagara, Common Point can now focus less on chasing down issues and more on serving their community.

24/7 Emergency Service Available

Call Us Today 609-585-3130

Case Study

Common Point Community Centers

CMS Efficiency Snapshot