Merrill Lynch

Client: Merrill Lynch
Location: 7 Roszel Road, Princeton, NJ
Scope: Controls Upgrade and Optimization
Project Type: Commercial Office Building
Services Provided: After-Hours Controls Retrofit, BMS Optimization

merrill lynch building

Controls Upgrade for Merrill Lynch – 7 Roszel Road

Background

The Merrill Lynch office space at 7 Roszel Road was experiencing a high volume of Mechanical service calls due to outdated, poorly designed, and misconfigured building controls. The tenant was growing increasingly frustrated with persistent comfort issues and system inefficiencies that disrupted operations and tenant satisfaction.

Challenges

Frequent Comfort Complaints: Tenants reported inconsistent temperatures and poor zone control.
High Service Call Volume: Ongoing troubleshooting required multiple technician visits per month.
Operational Sensitivity: Work needed to be completed without interrupting Merrill Lynch’s business activities during the day.
Legacy Controls: Existing controls were outdated and did not align with modern best practices for energy efficiency or reliability.

Our Solution

Climate Mechanical Services (CMS) performed a comprehensive after-hours retrofit of the building automation system, including:

Full reconfiguration and upgrade of control sequences
Integration of reliable, user-friendly BMS components
Nighttime deployment to avoid business disruption
End-to-end testing to ensure system reliability and performance

Results

Zero Disruptions: All work was performed during night hours, allowing Merrill Lynch operations to continue uninterrupted.
Dramatic Reduction in Service Calls: Following the upgrade, service call volume dropped by over 95%.
Improved Comfort and Control: Tenants immediately noticed more consistent climate control and improved system responsiveness.
Energy Efficiency Gains: Optimized control sequences contributed to better Mechanical system performance and energy savings.

Client Feedback

“The difference was night and day. We went from constant complaints and technician visits to a stable, reliable system. CMS got the job done quietly, efficiently, and without disrupting our teams.”
— Facilities Manager, Merrill Lynch

24/7 Emergency Service Available

Call Us Today 609-585-3130

Case Study

CMS Efficiency Snapshot